Carrier, Bryant and Payne Technical training and support

Service Bench Training

Service Bench Training
We are pleased to provide training on how to use Service Bench and are here to support you should you need additional help. To download the tutorial document, right click HERE and choose save target as. Please print and/or distribute to anyone in your organization that needs this information.
Below are video tutorials to help guide you through many aspects of warranty claims, submittals and registering products. If you need additional help please contact our Warranty Department. As updated information is posted on HVAC Partners, we update this page and send a notice of the update to our updates distribution list.
Accessing and Logging On
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Registering Products
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Service Provider
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Standard Claim Submittal
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To continue with Service Bench Training (Part II) click HERE!